Live Helper Chat support forum.. Forum is locked. New place for questions - Github Discussions
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Hi,
I have installed "Live Helper Chat" as it looks great from your demo I have uploaded it and connected it to a database. When I login to the admin area it displays like the picture below. I have re-uploaded everything incase I missed a file but it appears the same.
Is anyone able to help please?
Thankyou
Joe
Last edited by jmd87 (2015-03-03 10:51:19)
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SOLVED
I had to clear the Cache files in the Compiledtemplates
Thanks
Joe
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I'm not sure how you installed it just go to configuration -> and click clear cache, perhaps you have moved application from one location to another one
https://livehelperchat.com/article/view/63 - try to follow second method upgrade.php script
Also you can disable cache and clear cache from back office.
In any case it's problem with your server.
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Hi,
Thankyou clearing the cache solved it
Thanks
Joe
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