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#1 2015-03-03 10:47:45

jmd87
Member
Registered: 2015-03-03
Posts: 3

SOLVED - Installed but Admin not displaying CSS Correctly

Hi,

I have installed "Live Helper Chat" as it looks great from your demo smile I have uploaded it and connected it to a database. When I login to the admin area it displays like the picture below. I have re-uploaded everything incase I missed a file but it appears the same.

Is anyone able to help please?

Thankyou
Joe

1425379653_livehelp.jpg

Last edited by jmd87 (2015-03-03 10:51:19)

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#2 2015-03-03 10:51:06

jmd87
Member
Registered: 2015-03-03
Posts: 3

Re: SOLVED - Installed but Admin not displaying CSS Correctly

SOLVED

I had to clear the Cache files in the Compiledtemplates

Thanks
Joe

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#3 2015-03-03 10:51:33

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,661
Website

Re: SOLVED - Installed but Admin not displaying CSS Correctly

I'm not sure how you installed it just go to configuration -> and click clear cache, perhaps you have moved application from one location to another one
https://livehelperchat.com/article/view/63 - try to follow second method upgrade.php script
Also you can disable cache and clear cache from back office.

In any case it's problem with your server.

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#4 2015-03-03 11:14:16

jmd87
Member
Registered: 2015-03-03
Posts: 3

Re: SOLVED - Installed but Admin not displaying CSS Correctly

Hi,

Thankyou clearing the cache solved it smile

Thanks
Joe

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