Live Helper Chat support forum.. Forum is locked. New place for questions - Github Discussions

You are not logged in.

Announcement

#1 2017-04-24 14:04:51

lightfaro
Member
Registered: 2017-04-24
Posts: 6

Widget not load

Hello, I've installed Livehelper and everything is cponfigured ok, but the widget is not showing

I have a SSL running under the server.

Can anybody help me please?

Thanks!

Offline

#2 2017-04-24 14:08:28

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: Widget not load

Hi and welcome lightfaro,
if your domain is the same  as your email address with one you had registered your account I cannot see Live helper chat code in your website:
there are no Embed code in the source of your website.

I sent an invitation to chat about your issue.


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

Offline

#3 2017-04-24 15:30:01

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: Widget not load

Your install was corrupted.
A celan reinstall as suggested here:
https://forum.livehelperchat.com/viewtopic.php?id=2193
has resolved your issue.

Is suggest to you now to make a backup copy of the working live chat than start to customize it.
If will be broken after customization something you do is wrong smile


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

Offline

#4 2017-04-24 16:33:54

lightfaro
Member
Registered: 2017-04-24
Posts: 6

Re: Widget not load

Is solved! Thank you very much!

Offline

#5 2017-04-24 16:35:07

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: Widget not load

tongue  yuppy


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

Offline

Board footer