username variable in Pro active chat invitations

libormatejka · 2015-04-08 12:29:40

Hey,

i have a site where i can recognize logged in/logged out users, so if is user logged in i known his username. Can i use this username in Pro active chat invitations? ("for example, Hello Mr. Doe, how are you doing?") If yes, how? Is a variable for this?

Thx?

LM

Last edited by libormatejka (2015-04-08 12:53:06)

remdex · 2015-04-08 17:22:48

Read documentation last section about "How proactive messages retargeting works?"
https://livehelperchat.com/pro-active-c … -138a.html

libormatejka · 2015-04-10 08:22:57

Thank you for response.

How do i use {nick} in field - Message to user *? On website i have logged in users, so i known theirs name (nicknames), is it possible use nicknames in Pro active chat invitations? ("for example, Hello Mr. Doe, how can i help you?") i do not want use {nick} in Returning messages.

remdex · 2015-04-10 08:27:09

Idea itself interesting, but there is no prefill for proactive username at the moment. If you want it fill github feature request.

tihhgoncalves · 2017-04-07 21:24:00

Still no news on the subject? I'm looking for exactly the same solution.

Thanks!

PeopleInside · 2017-04-07 21:43:56

tihhgoncalves wrote:

Still no news on the subject? I'm looking for exactly the same solution.
Thanks!

Hi,
you have to check in the GitHub for see if an existent issue / topic exist, if not you can create one also with a link to this discussion.
The official Live helper chat page is:
https://github.com/LiveHelperChat/livehelperchat/issues

Thank you!

Topic has been closed because is old.

Last edited by PeopleInside (2017-04-07 21:44:27)