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#1 2017-03-10 09:11:42

ghasem
Member
Registered: 2017-03-07
Posts: 10

why "need help?" view sometimes not shown?

hi.
I'm using the liveHelperChat. It works correctly but sometimes "need help?" view does not shown in top of "status view".
why?

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#2 2017-03-10 09:12:49

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: why "need help?" view sometimes not shown?

need help? is hidden if the user start a chat or close it and will be showed again after the time set by you in settings -> Misc.
I think the minimum time you can set is 1 hour.


lol PeopleInside - Live helper chat - free limited forum support!
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ops If you want to support this open source project, just donate [see support page]
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