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#1 2017-03-07 16:36:47

niltonsi
Member
Registered: 2017-03-07
Posts: 1

Choose Operator

I would like to know if is possible for choosing who you want to talk when starting the chat, like if i have 2 attendents logged in and the user choose the one he want to talk to.

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#2 2017-03-07 16:39:34

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: Choose Operator

Hi niltonsi,
welcome in the live helper chat forum and thank you for your post!
When a visitor start a chat you cannot actually decide, as visitor, the operator. You can create in admin side different department than assign to one or a groups of the operator but you do not have any other way to let visitor decide with one talk.


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