Live Helper Chat support forum.. Forum is locked. New place for questions - Github Discussions

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#1 2017-01-09 18:18:19

From: Italy
Registered: 2014-04-10
Posts: 4,046

15 - If Browser offers is not working, a possible solution

If you have followed the tutorial here (from the official documentation) … -300a.html

but you cannot see any offer maybe check to have not inserted your IP into the ignore list present on
settings >> live help configuration (tab) >> chat configuration >> online tracking (tab) > Which ip should be ignored in online users list, separate by comma

You can try to navigate your browser offers page from a different IP or proxy for see if works.

Hope it can help someone.

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