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#1 2016-11-03 01:34:54

Mafia
Member
Registered: 2016-10-12
Posts: 5

Live helper chat not working

My live helper chat is not working when I CLICK TO CHAT at https://www.shipping24h.com,
Mod or anyone know the reason why? Please help me.

Thanks a lot!

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#2 2016-11-03 07:21:06

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,363
Website

Re: Live helper chat not working

Hi Mafia,
thank you for your post!

I can see you are using LHC not only from now so what happen?
If LHC is not working right now you have changed something in the server side configuration or LHC.

I can see your issue is related to the widget loading loop and works or load well in the pop up.
Do you have some CSS code in your widget theme?

Waiting update from you. You can also reach me via live chat by following the link in the signature.
Thank you!


lol PeopleInside - Live helper chat - free limited forum support!
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#3 2016-11-03 07:54:44

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,363
Website

Re: Live helper chat not working

Your issue is related to: Load denied by X-Frame-Options
Fix in your case was add this line:

[== Undefined ==]
Header always unset X-Frame-Options

on your .htaccess file after done before a backup of your original .htaccess file.

All now is working.
Thank you for asking support on the Live Helper Chat Forum!


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

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#4 2016-11-03 08:00:34

Mafia
Member
Registered: 2016-10-12
Posts: 5

Re: Live helper chat not working

My issue is resolved quickly by Admin PeopleInside. Thank you so much for your great support.

PeopleInside wrote:

Your issue is related to: Load denied by X-Frame-Options
Fix in your case was add this line:

[== Undefined ==]
Header always unset X-Frame-Options

on your .htaccess file after done before a backup of your original .htaccess file.

All now is working.
Thank you for asking support on the Live Helper Chat Forum!

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#5 2016-11-03 08:44:31

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,363
Website

Re: Live helper chat not working

Thank you for the positive feedback!
I AM very happy to know now your LHC is working great!

This is one case of success of my support!
Thanks  smile


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

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