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#1 2014-05-04 18:11:47

Vincent Miele
Member
Registered: 2014-04-30
Posts: 33

change text "our staff is here to help"

Is there a place I can change that to "our friendly staff is here to help'

thanks


https://groups.google.com/forum/#!topic … WC3n1L0XNA

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#2 2014-05-04 18:17:39

Remigijus Kiminas
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,661
Website

Re: change text "our staff is here to help"

Your mail subject and text you want to change is the same.

On 4 May 2014 19:11, Vincent Miele <creativ...***.com> wrote:

Is there a place I can change that to "our friendly staff is here to help'

thanks



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#3 2014-05-04 19:43:03

Franck ROBERT
Member
Registered: 2014-05-04
Posts: 2

Re: change text "our staff is here to help"

Hello, Probably in the language file, in french it's like that : <source>Our staff is always ready to help</source>      <translation type="unfinished"/> . Change the text.
Le dimanche 4 mai 2014 18:11:47 UTC+2, Vincent Miele a écrit :Is there a place I can change that to "our friendly staff is here to help'

thanks

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#4 2014-05-07 12:03:28

Vincent Miele
Member
Registered: 2014-04-30
Posts: 33

Re: change text "our staff is here to help"

I still dont know where English,language file is

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#5 2014-05-07 12:08:54

Franck ROBERT
Member
Registered: 2014-05-04
Posts: 2

Re: change text "our staff is here to help"

In your "directory concrete"/languages

Le mercredi 7 mai 2014 12:03:28 UTC+2, Vincent Miele a écrit :

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#6 2014-05-07 23:39:48

Vincent Miele
Member
Registered: 2014-04-30
Posts: 33

Re: change text "our staff is here to help"

thanks Frank.  Still can't find any directory names languages, or 'concrete".  There is a translations folder, but no English file in there.

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#7 2014-05-08 06:48:20

Remigijus Kiminas
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,661
Website

Re: change text "our staff is here to help"

Ok few things.

1. English language are in templates, there is no separte file just for english, like english is the main language.
2. It's hard to understand about what exactly place you are talking about without a screenshot.

3. you can find out where text is located by executing github searchhttps://github.com/LiveHelperChat/livehelperchat/search?q=Our+staff+is+always+ready+to+help&ref=cmdform


After you find out it. Just use template override and do not change default files.
http://livehelperchat.com/article/view/59


Should be enough for your problem.

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#8 2014-05-08 20:05:10

Vincent Miele
Member
Registered: 2014-04-30
Posts: 33

Re: change text "our staff is here to help"

RK

Need help?   "Our staff is always ready to help".    It' right there is the widget on the bottom right of screen in the green box with the operator image.  No screenshot is required.

I just wanted to change it to 'our FRIENDLY staff is always ready to help.  The github search returned nothing.

thanks
Vin

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#9 2014-05-08 20:31:04

Remigijus Kiminas
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,661
Website

Re: change text "our staff is here to help"

https://github.com/LiveHelperChat/livehelperchat/blob/822219b7a81d5798383fe26814423ced7210a07a/lhc_web/design/defaulttheme/tpl/lhchat/getstatus/we_here.tpl.php

http://livehelperchat.com/need-help-tool-tip-configuration-280a.html


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#10 2014-05-09 01:37:42

Vincent Miele
Member
Registered: 2014-04-30
Posts: 33

Re: change text "our staff is here to help"

thank you

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