Live Helper Chat support forum.. Forum is locked. New place for questions - Github Discussions

You are not logged in.

Announcement

#1 2016-07-18 10:38:00

Deminer84
Member
Registered: 2016-07-17
Posts: 5

Adding new admin to Chat

Good morning,

I've got small question. Today I wanted to add my friend as a helper. Ive created new account, he can now login and he can see main dashboard.

but..
When somebodys is opening chat, information about it comes only to me, he isnt getting any information, sound, option to join this live chat.

What I am doing wrong? DO I have to setup some aditional options?

Thank you for answer.

Offline

#2 2016-07-18 10:54:39

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: Adding new admin to Chat

Hi,
thank you for your post!

You need edit your friend profile and assigned the department in the profile right tab


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

Offline

#3 2016-07-18 10:57:02

Deminer84
Member
Registered: 2016-07-17
Posts: 5

Re: Adding new admin to Chat

Thank you very much!

Offline

#4 2016-07-18 10:57:58

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: Adding new admin to Chat

You are welcome!:-)


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

Offline

Board footer