Live Helper Chat support forum.. Forum is locked. New place for questions - Github Discussions

You are not logged in.

Announcement

#1 2016-07-11 10:02:59

ahmedessamae1995
Member
Registered: 2016-06-22
Posts: 17

Getting feedback and reports about operators

Is there a way to make the admin track the operators and know if they are working or going break or not replying customers?

Offline

#2 2016-07-11 10:05:00

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: Getting feedback and reports about operators

Hi ahmedessamae1995,
why are you posting on Announcements?

Reply to your question: I think not, there are no possibility to track. You can open and read statistics but no more than this.

Last edited by PeopleInside (2016-07-11 10:20:47)


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

Offline

#3 2016-07-11 10:13:56

ahmedessamae1995
Member
Registered: 2016-06-22
Posts: 17

Re: Getting feedback and reports about operators

Sorry um just not familiar with the posting system here big_smile
You mean the admin should be connected and track them by looking? no reports?

Offline

#4 2016-07-11 10:19:40

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: Getting feedback and reports about operators

Here is the documentation:
https://livehelperchat.com/documentation-6c.html

As from what I know you cannot track activities of operators but you can see statistics and survey results if you activate and use surveys.
If you are new on Live Helper Chat I suggest to test and learn by using the chat,
self hosted needs maybe a VPS or dedicated server.

Have a great experience and time with LHC (Live Helper Chat).


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

Offline

#5 2016-07-11 11:28:57

ahmedessamae1995
Member
Registered: 2016-06-22
Posts: 17

Re: Getting feedback and reports about operators

okay thank you very much big_smile

Offline

#6 2016-07-11 11:38:47

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: Getting feedback and reports about operators

Thank you to you and remember, next time please open https://forum.livehelperchat.com and go on Need Support topic for open a new support discussion.
Thank you, have a great time!


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

Offline

#7 2016-09-23 00:56:24

Alen1
Member
Registered: 2016-09-23
Posts: 3

Re: Getting feedback and reports about operators

I want to bring out the secrets of nature and apply them for the happiness of man . I don't know of any better service to offer for the short time we are in the world .
______________________________________________
Home is where the heart is: Cheap Runescape Gold and http://www.rsgoldfast.com/

Offline

Board footer