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#1 2016-07-11 10:02:59
- ahmedessamae1995
- Member
- Registered: 2016-06-22
- Posts: 17
Getting feedback and reports about operators
Is there a way to make the admin track the operators and know if they are working or going break or not replying customers?
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#2 2016-07-11 10:05:00
- PeopleInside
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- From: Italy
- Registered: 2014-04-10
- Posts: 4,046
- Website
Re: Getting feedback and reports about operators
Hi ahmedessamae1995,
why are you posting on Announcements?
Reply to your question: I think not, there are no possibility to track. You can open and read statistics but no more than this.
Last edited by PeopleInside (2016-07-11 10:20:47)
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#3 2016-07-11 10:13:56
- ahmedessamae1995
- Member
- Registered: 2016-06-22
- Posts: 17
Re: Getting feedback and reports about operators
Sorry um just not familiar with the posting system here 
You mean the admin should be connected and track them by looking? no reports?
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#4 2016-07-11 10:19:40
- PeopleInside
- Administrator
- From: Italy
- Registered: 2014-04-10
- Posts: 4,046
- Website
Re: Getting feedback and reports about operators
Here is the documentation:
https://livehelperchat.com/documentation-6c.html
As from what I know you cannot track activities of operators but you can see statistics and survey results if you activate and use surveys.
If you are new on Live Helper Chat I suggest to test and learn by using the chat,
self hosted needs maybe a VPS or dedicated server.
Have a great experience and time with LHC (Live Helper Chat).
PeopleInside - Live helper chat - free limited forum support!
For commercial support or GitHub [see FAQ here]
If you want to support this open source project, just donate [see support page] Something wrong with the forum? [contact a superhero]
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#5 2016-07-11 11:28:57
- ahmedessamae1995
- Member
- Registered: 2016-06-22
- Posts: 17
Re: Getting feedback and reports about operators
okay thank you very much
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#6 2016-07-11 11:38:47
- PeopleInside
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- From: Italy
- Registered: 2014-04-10
- Posts: 4,046
- Website
Re: Getting feedback and reports about operators
Thank you to you and remember, next time please open https://forum.livehelperchat.com and go on Need Support topic for open a new support discussion.
Thank you, have a great time!
PeopleInside - Live helper chat - free limited forum support!
For commercial support or GitHub [see FAQ here]
If you want to support this open source project, just donate [see support page] Something wrong with the forum? [contact a superhero]
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#7 2016-09-23 00:56:24
- Alen1
- Member
- Registered: 2016-09-23
- Posts: 3
Re: Getting feedback and reports about operators
I want to bring out the secrets of nature and apply them for the happiness of man . I don't know of any better service to offer for the short time we are in the world .
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