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#1 2016-05-25 07:32:07

sileclercq
Member
Registered: 2016-03-07
Posts: 8

English Translation file

The default English messages contains a few mistakes like this one :
"Our staff is always ready to help" : this should be "Our staff are always ready to help"

Where can I review/change all the default English messages in order to correct the obvious ones ?

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#2 2016-05-25 07:50:27

PeopleInside
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From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: English Translation file

Hi silecleacq,
thank you for your post in the Live Helper Chat Forum!

I opened a GitHub issue here: https://github.com/LiveHelperChat/liveh … issues/876 you can Subscribe for receive update about this case.
I cannot help you on edit the Default English text where LHC don't let you edit from the Admin Panel;
in this case you can edit the sentence "Our staff is always ready to help" by creating a Widget Template and make it the default template to use.

For do that please go on settings > |live help configuration| > widget themes > New than you will find the relative |Need help widget| -> Need help standard text

Hope it helps,
have a great time and thanks for the report.


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#3 2016-05-25 07:52:57

PeopleInside
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From: Italy
Registered: 2014-04-10
Posts: 4,046
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Re: English Translation file

You can indicate all English error you funded in the GitHub Topic so maybe can be reviewed and corrected. Thank you!
You can do the correction of wrong language here: https://www.transifex.com/remigijus-kim … nguage/en/


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#4 2016-05-25 09:03:38

sileclercq
Member
Registered: 2016-03-07
Posts: 8

Re: English Translation file

Which one should I use ? ENGLISH (AUSTRALIA) or ENGLISH (ESTONIA) ?

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#5 2016-05-25 09:06:21

PeopleInside
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From: Italy
Registered: 2014-04-10
Posts: 4,046
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Re: English Translation file

Hi,
as you can see from the GitHub Topic https://github.com/LiveHelperChat/liveh … issues/876 is not possible edit the Source English language.
So you cannot fix this issue alone.

You can subscribe at the GitHub topic for be informed. Maybe will be useful if you post on the GitHub open topic all errors you found in English Source Language so the chat owner can review it.
Have a good day!


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#6 2016-05-25 09:06:25

sileclercq
Member
Registered: 2016-03-07
Posts: 8

Re: English Translation file

where is the source code can I change directly the text ? that might be easier than doing a new widget theme

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#7 2016-05-25 09:08:49

PeopleInside
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From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: English Translation file

Please see my previous reply.
ave a good day :-)

Sorry I cannot help you to edit Source Code and if you do it wrong you will loose your LHC and maybe you need to resume the backup or install as new.
If you want you can consider commercial support here: https://livehelperchat.com/support-13c.html

For free at the moment you must compile the GitHub topic with the errors fended by you and wait a FIX.

Have a great day and time!  hmm


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#8 2016-05-25 09:44:47

sileclercq
Member
Registered: 2016-03-07
Posts: 8

Re: English Translation file

Can i setup a translation file (like EN_AU) and setup LHC to use this translation file ?

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#9 2016-05-25 09:45:43

PeopleInside
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From: Italy
Registered: 2014-04-10
Posts: 4,046
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Re: English Translation file

You can do IT and edit directly the relative file in your LHC under translation folder but maybe will more simple create widget theme smile


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#10 2016-05-25 09:57:31

sileclercq
Member
Registered: 2016-03-07
Posts: 8

Re: English Translation file

do you know where to configure the default language for the live help chat at the bottom right ? i changed the defautl language but this is not taken in consideration

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#11 2016-05-25 09:58:19

PeopleInside
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From: Italy
Registered: 2014-04-10
Posts: 4,046
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Re: English Translation file

Maybe you can regenerate Embed code and select the desired language smile


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#12 2016-05-25 10:06:16

sileclercq
Member
Registered: 2016-03-07
Posts: 8

Re: English Translation file

i changed the config from the settings.ini file and it has worked

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#13 2016-05-25 10:06:55

PeopleInside
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From: Italy
Registered: 2014-04-10
Posts: 4,046
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Re: English Translation file

Thank you for your feedback  wink


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