Billed twice during the same month

livehseaker · 2016-02-29 10:48:19

Hello,

I'm trying to solve some billing problems, it seems that I have been billed twice during the same month. I've sent an email to remdex *** gmail.com, not sure if that is the right way to go?

Cheers.

PeopleInside · 2016-02-29 10:52:42

Hi livehseaker,
thank you for your post in the Live Helper Chat Forum.

I think is the right email as is mentioned in the contact page and as I think the hosted service is from the livehelperchat.com website who is managed by remdex.
Is some times i cannot hear remdex and this is strange.
No reply to my email, no reply in github.

I hope you will be able to receive a reply in this day, if not maybe you need to contact your bank or where you pay for let know about this issue.

Sorry,
really hope you will receive a reply at your email so remdex can suggest the right solution or explain the issue and fix.
Thank you!

You can also update this topic for let me know,
I AM just an user of Live Helper Chat but know if you, paid member receive reply to your support request at the support address can help me to help other.
Thanks!

Have a great time!

PeopleInside · 2016-03-06 10:14:45

Hi livehseaker,
how are you?
Any news about this Double Billing Issue?

livehseaker · 2016-03-06 10:30:13

Marco B wrote:

Hi livehseaker,
how are you?
Any news about this Double Billing Issue?

No, still no answer from Remingijus. Wondering what is going on?

PeopleInside · 2016-03-06 11:02:39

Hi livehseaker,
I hope remdex is well, is very strange, very very strange.

Maybe check again if the billing is really take paid two time and maybe I suggest to wait some others day after evaluate what to do.
I AM sorry for this issue.

Announcement

#1 2016-02-29 10:48:19

Billed twice during the same month

#2 2016-02-29 10:52:42

Re: Billed twice during the same month

#3 2016-03-06 10:14:45

Re: Billed twice during the same month

#4 2016-03-06 10:30:13

Re: Billed twice during the same month

#5 2016-03-06 11:02:39

Re: Billed twice during the same month

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