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gutobc

Member

Registered: 2015-03-24

Posts: 3

Changing the shape of attendance

Hello, good morning.
Has as make a client to be automatically redirected to an operator after choosing a department and the chat operator is accepted and open automatically?

remdex

Administrator

From: Lithuania

Registered: 2012-09-23

Posts: 3,661

Website

Re: Changing the shape of attendance

No

gutobc

Member

Registered: 2015-03-24

Posts: 3

Re: Changing the shape of attendance

I expressed myself wrong.
What would like to know is if would have at the time that the customer opens a chat, this chat be accepted and open automatically to an operator.
If not, has how I implement this function?

remdex

Administrator

From: Lithuania

Registered: 2012-09-23

Posts: 3,661

Website

Re: Changing the shape of attendance

You can implement this feature by programming in php

gutobc

Member

Registered: 2015-03-24

Posts: 3

Re: Changing the shape of attendance

Yup!
We are interested in using your tool in our company more to this would have to do some implementations, such as this doubt that had posted. And we would need of the technical support. How does it work?

remdex

Administrator

From: Lithuania

Registered: 2012-09-23

Posts: 3,661

Website

Re: Changing the shape of attendance

Hi,

1. First try to read this https://livehelperchat.com/how-to-setup … -322a.html perhaps it would solve your "issue"
2. As for commercial support it works like that
2.1 Quick chat by skype
2.2 Then i write small Google doc spec for our thing.
2.3 Price estimations
2.4 Payment
2.5 Stuff implementation

Something like that.