Announcement

lucianov88

Member

Registered: 2015-01-13

Posts: 2

Browser Closed

Hi, first of all thanks for this great work you have done, really good!!

I wanted to know if there is a way to Close Chat when visitors close the page (browser). So when the visitor comes back he start a new chat session, is it possible?

Thanks and Greetings.

remdex

Administrator

From: Lithuania

Registered: 2012-09-23

Posts: 3,661

Website

Re: Browser Closed

Hi,

Not sure how exactly it should work in your case. But there is few options
1. You can setup automatic chat closing https://livehelperchat.com/how-to-setup … -341a.html
2. Also in chat configuration you can disable chat resume once it was closed from operator.
3. As for forcing start new chat, nto sure it's possible because user can just navigate to another page but it's still from browse perpective same action window close.

So perhaps the most logical way would be disable automatic chat resume in chat configuration if it's enable and also disable chat resume itself.

Hope it helps

lucianov88

Member

Registered: 2015-01-13

Posts: 2

Re: Browser Closed

Hi, thanks for your time.

I didnt explain well myself, where i should start or what file i should edit to for example when online visitor leaves the page (close browser or page) send an email to administrator.

Thanks and Greetings.

remdex

Administrator

From: Lithuania

Registered: 2012-09-23

Posts: 3,661

Website

Re: Browser Closed

Nothing more to explain

[== Undefined ==]
3. As for forcing start new chat, nto sure it's possible because user can just navigate to another page but it's still from browse perpective same action window close.