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#1 2014-09-14 14:45:10

rulezman
Member
Registered: 2014-09-14
Posts: 1

forms not working, please help

create test form, paste embed code correctly (index.php/site_admin/form/embedcode) 
put in page "js script part" (in page footer)  and id="lhc_form_embed_container" and JUST NOTHING!


direct link show empty pages:

http://www.igoralekseev.com/livechat/in … orm/fill/1

http://www.igoralekseev.com/livechat/in … rm/embed/1

Please help!

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#2 2014-09-14 14:48:13

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,661
Website

Re: forms not working, please help

Follow
http://livehelperchat.com/during-some-a … -215a.html

You just made mistake somewhere with form itself most likely.

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#3 2014-09-14 22:04:07

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: forms not working, please help

rulezman wrote:

create test form, paste embed code correctly (index.php/site_admin/form/embedcode) 
put in page "js script part" (in page footer)  and id="lhc_form_embed_container" and JUST NOTHING!


direct link show empty pages:

http://www.igoralekseev.com/livechat/in … orm/fill/1

http://www.igoralekseev.com/livechat/in … rm/embed/1

Please help!

Hi,
i'm sorry to see you have trouble with the chat functions.

I have see (quicly) your website http://www.igoralekseev.com and i have found very nice your customization who make the widget live chat status change color when mouse is over.
Is a CSS code? I love it, should be implemeted in the official ahaha very nice!

I'm sorry but i don't have the fix solution for this.. i have wrote for the beautiful change color of the widget status chat. Nice!
Is possibile to ask to share the code?

Maybe for fix the chat problem you have to try to reinstall and check server error-log

Maybe Can be your hosting company issue, you can try to install on other hosting or free service if support it for testing.

Last edited by PeopleInside (2014-09-14 22:32:04)


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#4 2014-11-26 14:42:30

srichards
Member
Registered: 2014-11-26
Posts: 15

Re: forms not working, please help

Did this ever get solved ?

I have a smilar problem.

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#5 2014-11-27 19:45:02

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,661
Website

Re: forms not working, please help

It's issues with form syntax you put. In all the cases you should follow
https://forum.livehelperchat.com/viewtopic.php?id=672

In first place this http://www.igoralekseev.com/livechat/in … orm/fill/1 window should not return white page etc.

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#6 2014-12-02 09:31:00

srichards
Member
Registered: 2014-11-26
Posts: 15

Re: forms not working, please help

Problem solved.

I used Centos 7 and php 5.4.33 and now forms are working.

Must be a problem then with PHP 5.3.....

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#7 2014-12-02 10:16:42

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: forms not working, please help

srichards wrote:

Problem solved.

I used Centos 7 and php 5.4.33 and now forms are working.

Must be a problem then with PHP 5.3.....

Thank you for your feedback and relative information to how you solved.

Happy to hear that smile


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

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