Live Helper Chat support forum.. Forum is locked. New place for questions - Github Discussions

You are not logged in.

Announcement

#1 2014-07-16 15:45:02

Thomas F.
Member
Registered: 2014-07-16
Posts: 3

Impossible installation

Hi,

I'm quite used to install some scripts on our server, but this time, I've tried everything, on several subdomains, and each time I get this error:
Fatal error: Class 'erLhcoreClassSystem' not found in
/home/xxx/domains/livechat.xxx.com/public_html/index.php on
line 19

First of all, it was installed on a symlink, so I changed that.. I even tried to install version 2, but I always got this error.

If anyone could help, this would be perfect.

Thanks in advance,

Thomas


https://groups.google.com/forum/#!topic … 8AtDBzyzJg

Offline

#2 2014-07-16 15:47:04

Thomas F.
Member
Registered: 2014-07-16
Posts: 3

Re: Impossible installation

I must add:

My php and mysql versions are compatible, and I even tried to put everything with 777 permissions, but it seems that the problem relates to autoloading...

Le mercredi 16 juillet 2014 15:45:02 UTC+2, Thomas F. a écrit :

Offline

#3 2014-07-16 15:56:39

Remigijus Kiminas
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,661
Website

Re: Impossible installation

You are missing just some of the core files. Please make sure that you have uploaded all files and then try again.

Offline

#4 2014-07-16 16:28:44

Thomas F.
Member
Registered: 2014-07-16
Posts: 3

Re: Impossible installation

Thanks for the help, that's nice.

But files are here, and I tried installing by several means, from git clone to unzipping directly the archive on the server (no possible file transfer issue)

Le mercredi 16 juillet 2014 15:56:39 UTC+2, Remigijus Kiminas a écrit :

Offline

#5 2014-07-17 02:44:11

Jessie Brickner
Member
Registered: 2014-07-13
Posts: 9

Re: Impossible installation

If you'd like, I can eyeball it. I just set it up without any issue. Just send me a private message if you'd like me to take a look.
-- Jess

Offline

Board footer