Live Helper Chat support forum.. Forum is locked. New place for questions - Github Discussions

You are not logged in.

Announcement

#1 2013-11-21 08:46:23

Jagan M
Guest

Updation

When I try to update the chat, I am facing the error. Kindly see the attahment.
Thanks in advance.

https://groups.google.com/forum/#!topic … ZfMudJ9Fdw

#2 2013-11-21 08:51:08

Remigijus Kiminas
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,661
Website

Re: Updation

You are installing on exiting database, so this is table duplicate, please remove old tables first before installing.

2013/11/21 Jagan M <ja...***.com>

When I try to update the chat, I am facing the error. Kindly see the attahment.
Thanks in advance.


Offline

#3 2013-11-21 10:05:51

Jagan M
Guest

Re: Updation

Why every updation, it needs to install from the beginning. Is there any other way to install updates?

Thanks in advance.

#4 2013-11-21 10:34:07

Remigijus Kiminas
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,661
Website

Re: Updation

Do you at least read a new version news? there is always a update sql script which you have to execute. There is no need to install new version each time,


2013/11/21 Jagan M <ja...***.com>

Offline

#5 2013-11-21 10:57:24

Jagan M
Guest

Re: Updation

Yes, I executed the sql script. I am asking about the admin panel installation, not the whole package.
         
         1. Once I removed the tables, the data already in the databse lost right?

          Thanks in advance. . .

#6 2013-11-21 11:19:32

Remigijus Kiminas
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,661
Website

Re: Updation

Yes, it's lost if you remove tables. Thats why you have to follow upgrade guide after issueed sql queries.

2013/11/21 Jagan M <ja...***.com>

Offline

Board footer