Live Helper Chat support forum.. Forum is locked. New place for questions - Github Discussions

You are not logged in.

Announcement

#1 2013-12-14 19:14:38

Recif
Member
Registered: 2013-12-14
Posts: 1

Can open chat when live help is offline

Hello,
When the live help is offline, the user can open the chat window widget... Is there a way, when it's offline, to have a message for example "Sorry, chat is closed for the moment" or something elses but can not open the chat...?
Thanks

https://groups.google.com/forum/#!topic … tKmddMAzBY

Offline

#2 2013-12-14 21:44:32

Remigijus Kiminas
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,661
Website

Re: Can open chat when live help is offline

Hi,
Please see this thread wink
https://groups.google.com/forum/#!msg/livehelperchat/9OHWfowNwxE/S5tGZxYlINUJ


There is at-least three ways to handle this smile

2013/12/14 Recif <sta...***-guardian.com>

Hello,
When the live help is offline, the user can open the chat window widget... Is there a way, when it's offline, to have a message for example "Sorry, chat is closed for the moment" or something elses but can not open the chat...?

Thanks

Offline

Board footer