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Recif

Member

Registered: 2013-12-14

Posts: 1

Can open chat when live help is offline

Hello,
When the live help is offline, the user can open the chat window widget... Is there a way, when it's offline, to have a message for example "Sorry, chat is closed for the moment" or something elses but can not open the chat...?
Thanks

https://groups.google.com/forum/#!topic … tKmddMAzBY

Remigijus Kiminas

Administrator

From: Lithuania

Registered: 2012-09-23

Posts: 3,661

Website

Re: Can open chat when live help is offline

Hi,
Please see this thread
https://groups.google.com/forum/#!msg/livehelperchat/9OHWfowNwxE/S5tGZxYlINUJ

There is at-least three ways to handle this

2013/12/14 Recif <sta...***-guardian.com>

Hello,
When the live help is offline, the user can open the chat window widget... Is there a way, when it's offline, to have a message for example "Sorry, chat is closed for the moment" or something elses but can not open the chat...?

Thanks