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#1 2022-10-19 19:36:47

bruno.silvafiep
New member
Registered: 2022-09-28
Posts: 5

cannot get custom variables

Hi, I'm a beginner dev and I'm trying to make the chat start with just the CPF field, and I would like to collect this data as a variable so I can use it in a Rest API. I really don't know what I'm doing wrong, even following the documentation.

additional_chat_variables
1666207753_additional_chat_variables.png

additional_chat_columns
1666207728_additional_chat_columns.png

chat_and_dashboard
1666207724_chat_and_dashboard.png

visual_code_and_google_console
1666208164_visual_code_and_google_console.png

I just wanted to collect this field, rest api works with {{msg} and I would like to replace it with CPF field.

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#2 2022-10-21 14:44:51

bruno.silvafiep
New member
Registered: 2022-09-28
Posts: 5

Re: cannot get custom variables

I found the problem!! In start form add only "CPF", and work with lhc.add.CPF (newbie dev problems rs).

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#3 2022-10-24 13:31:47

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: cannot get custom variables

Hi, I'm glad to read you was able to solve your issue  cool
Enjoy live helper chat and your day smile


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