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#1 2022-07-01 08:24:23

antonellat
New member
Registered: 2022-02-16
Posts: 9

stop chat and transfer to human

Hi all,
I'm trying to transfer a chat from bot to an operator. I've used the trigger but I've a problem.
Using email's field, if I write ***.com, the chat is transferred, but if I change email address with {content_1} (variable passed from a server) chat still remain in the bot.
How can I solve it?
Thank you
Antonella

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#2 2022-07-03 16:39:27

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,032
Website

Re: stop chat and transfer to human

Hi, thank you for your question.
Free support are limited. Please hold on for a reply here.
If no replies you can try to follow links on my forum signature smile


lol PeopleInside - Live helper chat - free limited forum support!
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ops If you want to support this open source project, just donate [see support page]
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