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#1 2021-12-02 11:09:56

artemgorbovcov
New member
Registered: 2021-08-20
Posts: 2

After refreshing the page from the client's side, a new chat opens

After refreshing the page from the client's side, a new chat opens, and not the current one
Example:
  Client start chat on www/link1
  The client goes to the www/link2
  After that, a new chat starts.

Sorry, but could not find it in the settings
Thanks.

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#2 2021-12-02 11:13:20

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,993
Website

Re: After refreshing the page from the client's side, a new chat opens

Hi and welcome to the live helper chat forum!
Please take a look at this documentation article: My users loose chat session then they navigate through the site, duplicate online users records

You can find free help and answers to common questions, surfing the documentation: https://doc.livehelperchat.com/
We have also some FAQ on this forum: https://forum.livehelperchat.com/viewforum.php?id=4

Enjoy  cool  smile


lol PeopleInside - Live helper chat - free limited forum support!
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#3 2021-12-03 08:06:43

artemgorbovcov
New member
Registered: 2021-08-20
Posts: 2

Re: After refreshing the page from the client's side, a new chat opens

Thanks, you helped solve my problem  smile

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#4 2021-12-03 10:17:52

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,993
Website

Re: After refreshing the page from the client's side, a new chat opens

I'm glad to read that!
Have a nice week end

Enjoy live helper chat!


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

Offline

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