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#1 2021-12-02 11:09:56
- artemgorbovcov
- New member
- Registered: 2021-08-20
- Posts: 2
After refreshing the page from the client's side, a new chat opens
After refreshing the page from the client's side, a new chat opens, and not the current one
Example:
Client start chat on www/link1
The client goes to the www/link2
After that, a new chat starts.
Sorry, but could not find it in the settings
Thanks.
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#2 2021-12-02 11:13:20
- PeopleInside
- Administrator
- From: Italy
- Registered: 2014-04-10
- Posts: 4,046
- Website
Re: After refreshing the page from the client's side, a new chat opens
Hi and welcome to the live helper chat forum!
Please take a look at this documentation article: My users loose chat session then they navigate through the site, duplicate online users records
You can find free help and answers to common questions, surfing the documentation: https://doc.livehelperchat.com/
We have also some FAQ on this forum: https://forum.livehelperchat.com/viewforum.php?id=4
Enjoy 
PeopleInside - Live helper chat - free limited forum support!
For commercial support or GitHub [see FAQ here]
If you want to support this open source project, just donate [see support page]
Something wrong with the forum? [contact a superhero]
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#3 2021-12-03 08:06:43
- artemgorbovcov
- New member
- Registered: 2021-08-20
- Posts: 2
Re: After refreshing the page from the client's side, a new chat opens
Thanks, you helped solve my problem
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#4 2021-12-03 10:17:52
- PeopleInside
- Administrator
- From: Italy
- Registered: 2014-04-10
- Posts: 4,046
- Website
Re: After refreshing the page from the client's side, a new chat opens
I'm glad to read that!
Have a nice week end
Enjoy live helper chat!
PeopleInside - Live helper chat - free limited forum support!
For commercial support or GitHub [see FAQ here]
If you want to support this open source project, just donate [see support page] Something wrong with the forum? [contact a superhero]
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