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#1 2021-08-30 09:00:19

nadih
New member
Registered: 2021-08-30
Posts: 2

only with safari session is not persisting between page loads

hi

I follow this guide:  livehelperchat.com/my-users-looses-chat-session-then-they-navigate-through-the-site-duplicate-online-users-records-377a.html

and everything is ok when we use chrome and firefox (both windows and mac). But when we use safari, it shows new chat form at every page refresh. chat is installed as subdomain.

domain : mydomain.com
chat : chat.mydomain.com

thanx

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#2 2021-08-31 15:47:20

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,896
Website

Re: only with safari session is not persisting between page loads

Hi, thank you for your post and question on the live helper chat forum!
Unfortunately the developer can be busy so the reply can take time or sometimes be missed.

I don't know if will be possible fix for Safari and if the problem is directly LHC and not Safari.
You can also try to open a GitHub issue: https://github.com/LiveHelperChat/livehelperchat/issues


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#3 2021-09-01 07:59:05

nadih
New member
Registered: 2021-08-30
Posts: 2

Re: only with safari session is not persisting between page loads

I created a new issue and wait for any response

thanx

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#4 2021-09-01 10:40:32

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,896
Website

Re: only with safari session is not persisting between page loads

Hi, I see your issue https://github.com/LiveHelperChat/liveh … ssues/1682
Thanks for opening.

I don't know when a reply will be possible but you can track for sure the issue on GitHub.
Thanks again!

If you have an urgency you can find premium support or discord chat with the developer in my forum signature.
Have a nice day!


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

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#5 2021-09-06 08:31:50

kimedzheeran
New member
Registered: 2021-09-06
Posts: 1

Re: only with safari session is not persisting between page loads

HI I follow this guide:  livehelperchat.com/my-users-looses-chat-session-then-they-navigate-through-the-site-duplicate-online-users-records-377a.html and everything is ok when we use chrome and firefox (both windows and mac). But when we use safari, it shows new chat form at every page refresh. chat is installed as subdomain. THANKS

domain : ETC.com
chat : chat.ETC.com

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