Can't add additional chat variables

Snake19 · 2020-10-23 10:53:38

Hi!
Please help with my question:

I added column "onlyname" (variable name - lhc.onlyname) and variable "onlyname" (JavaScript variable value - window.lhc_var.attr_str_1, Variable identifier - lhc.onlyname). Then I chatted with bot for a while.
After that when I look at dashboard column "onlyname" is empty. What am I doing wrong?

Last edited by Snake19 (2020-10-23 10:53:56)

remdex · 2020-10-23 10:59:50

Please read documentation how properly define define additional chat variables. It's addifional variable you are passing so lhc.onlyname is invalid.

Read
https://doc.livehelperchat.com/docs/cus … -chat-list

remdex · 2020-10-23 12:31:26

I have added few more samples to be more explicit. Should clarify everything now.
https://doc.livehelperchat.com/docs/cus … -variables

Snake19 · 2020-10-26 03:53:51

Thank you a lot, remdex! Now with "additional_data.myVariable" I can pass my variables.

Snake19 · 2020-10-26 04:43:03

I've got simmilar question - how can I pass additional variables in bot messages. E.g. I want to bot to greeting me with my name (not full name) - "Hi, {additional_data.only Name}, welcome you!"
How can I do that?

remdex · 2020-10-26 04:58:11

https://doc.livehelperchat.com/docs/bot … -variables

Snake19 · 2020-10-26 07:16:11

Thanks! I got it via {lhc.add.myfield}.

delbono72 · 2021-08-25 18:09:04

Hello
I am trying to show the wordpress logged-in user name in custom variable.

I tried a lot of configuration with no success. mad
I really do not know what am I doing wrong. Can somebody help me?

CUSTOM CHAT VARIABLE

Chat variable configuration

CUSTOM CHAT COLUMN

Chat Column configuration

if (typeof additional_data === 'undefined') { // This variable has to be defined before Live Helper Chat embed script.
    window.additional_data = {}; // Window is required to define variable in global scope

};  

// additional_data.wpname= 'testname1'; 

var LHC_API = LHC_API||{};
// tried dirrect passing. (also)
LHC_API.args = {additional_data:{wpname: 'testname2'}, mode:'widget',lhc_base_url:'//collantlover.it/chat/index.php/',wheight:450,wwidth:350,pheight:520,pwidth:500,leaveamessage:true,check_messages:false,lang:'ita/'};
(function() {
var po = document.createElement('script'); po.type = 'text/javascript'; po.setAttribute('crossorigin','anonymous'); po.async = true;
var date = new Date();po.src = '//collantlover.it/chat/design/defaulttheme/js/widgetv2/index.js?'+(""+date.getFullYear() + date.getMonth() + date.getDate());
var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s);
})();

I owe you one!

Last edited by delbono72 (2021-08-25 18:11:43)

PeopleInside · 2021-08-26 12:27:29

Hi delbono72, thank you for your message!
Remdex the developer can be busy.
You may try to wait to see if a reply will be possibile here.

You may also want visit the official website https://livehelperchat.com/ where you can find:
Documentation: https://livehelperchat.com/documentation-6c.html
Support and License info: https://livehelperchat.com/support-13c.html
Discord chat channel: https://discord.com/invite/YsZXQVh

delbono72 · 2022-11-03 18:04:21

Still here trying with no luck..

I tried all possible alternatives / interpretations of documentation with no success.
(not all together like in the code here below of course)
I added also Additional variable like the example in this page. and like the placeholder suggests

javascript variable name: window.lhc_var.usernamepassing
variable name: nick
variable identifier: lhc.nick

The Nickname in columns appear just as "Visitor" in chat or "V1234" in online users list, whatever I do.

if (typeof lhc_var === 'undefined') { // This variable has to be defined before Live Helper Chat embed script.
    window.lhc_var = {}; // Window is required to define variable in global scope     
};  

lhc_var.usernamepassing = 'myCustomNickname';
lhc_var.nick            = 'myCustomNickname';
lhc_var.gender          = 'myCustomNickname';


var LHC_API = LHC_API||{};
LHC_API.args = {lhc_var:{nick:'myCustomNickname'},mode:'widget',lhc_base_url:'//collantlover.it/chat/index.php/',wheight:450,wwidth:350,pheight:520,pwidth:500,leaveamessage:true,check_messages:false,lang:'ita/'};
lhc_var.usernamepassing = 'myCustomNickname';
lhc_var.nick            = 'myCustomNickname';
lhc_var.gender          = 'myCustomNickname';
(function() {

lhc_var.usernamepassing = 'myCustomNickname';
lhc_var.nick            = 'myCustomNickname';
lhc_var.gender          = 'myCustomNickname';
var po = document.createElement('script'); po.type = 'text/javascript'; po.setAttribute('crossorigin','anonymous'); po.async = true;
var date = new Date();po.src = '//collantlover.it/chat/design/defaulttheme/js/widgetv2/index.js?'+(""+date.getFullYear() + date.getMonth() + date.getDate());
var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s);

})();

If I run the following console commands

> lhc_var.nick returns   
> LHC_API.args.lhc_var.nick

I GET "myCustomNickname" both times byt in online visitors list or chat list I always get "Visitor"
I tried also passing lhc_var.gender but nothing changed

I do not know what to do anymore.

I'll give up. cry

Last edited by delbono72 (2022-11-03 18:07:02)

Announcement

#1 2020-10-23 10:53:38

Can't add additional chat variables

#2 2020-10-23 10:59:50

Re: Can't add additional chat variables

#3 2020-10-23 12:31:26

Re: Can't add additional chat variables

#4 2020-10-26 03:53:51

Re: Can't add additional chat variables

#5 2020-10-26 04:43:03

Re: Can't add additional chat variables

#6 2020-10-26 04:58:11

Re: Can't add additional chat variables

#7 2020-10-26 07:16:11

Re: Can't add additional chat variables

#8 2021-08-25 18:09:04

Re: Can't add additional chat variables

#9 2021-08-26 12:27:29

Re: Can't add additional chat variables

#10 2022-11-03 18:04:21

Re: Can't add additional chat variables

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