Can't add additional chat variables

Snake19 · 2020-10-23 10:53:38

Hi!
Please help with my question:

I added column "onlyname" (variable name - lhc.onlyname) and variable "onlyname" (JavaScript variable value - window.lhc_var.attr_str_1, Variable identifier - lhc.onlyname). Then I chatted with bot for a while.
After that when I look at dashboard column "onlyname" is empty. What am I doing wrong?

Last edited by Snake19 (2020-10-23 10:53:56)

remdex · 2020-10-23 10:59:50

Please read documentation how properly define define additional chat variables. It's addifional variable you are passing so lhc.onlyname is invalid.

Read
https://doc.livehelperchat.com/docs/cus … -chat-list

remdex · 2020-10-23 12:31:26

I have added few more samples to be more explicit. Should clarify everything now.
https://doc.livehelperchat.com/docs/cus … -variables

Snake19 · 2020-10-26 03:53:51

Thank you a lot, remdex! Now with "additional_data.myVariable" I can pass my variables.

Snake19 · 2020-10-26 04:43:03

I've got simmilar question - how can I pass additional variables in bot messages. E.g. I want to bot to greeting me with my name (not full name) - "Hi, {additional_data.only Name}, welcome you!"
How can I do that?

remdex · 2020-10-26 04:58:11

https://doc.livehelperchat.com/docs/bot … -variables

Snake19 · 2020-10-26 07:16:11

Thanks! I got it via {lhc.add.myfield}.

delbono72 · 2021-08-25 18:09:04

Hello
I am trying to show the wordpress logged-in user name in custom variable.

I tried a lot of configuration with no success. mad
I really do not know what am I doing wrong. Can somebody help me?

CUSTOM CHAT VARIABLE

Chat variable configuration

CUSTOM CHAT COLUMN

Chat Column configuration

if (typeof additional_data === 'undefined') { // This variable has to be defined before Live Helper Chat embed script.
    window.additional_data = {}; // Window is required to define variable in global scope

};  

// additional_data.wpname= 'testname1'; 

var LHC_API = LHC_API||{};
// tried dirrect passing. (also)
LHC_API.args = {additional_data:{wpname: 'testname2'}, mode:'widget',lhc_base_url:'//collantlover.it/chat/index.php/',wheight:450,wwidth:350,pheight:520,pwidth:500,leaveamessage:true,check_messages:false,lang:'ita/'};
(function() {
var po = document.createElement('script'); po.type = 'text/javascript'; po.setAttribute('crossorigin','anonymous'); po.async = true;
var date = new Date();po.src = '//collantlover.it/chat/design/defaulttheme/js/widgetv2/index.js?'+(""+date.getFullYear() + date.getMonth() + date.getDate());
var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s);
})();

I owe you one!

Last edited by delbono72 (2021-08-25 18:11:43)