Livechat does not follow my css

bayanaask · 2021-08-20 18:33:43

Hello,

I added few lines into master-livechat/design/defaulttheme/css/widgetv2/widget.css and it does not effect to the my chat.

after spend some hours i figure out that 'debug_output' => true, effect to this.

if i enable that debug output my chat reads widget.css file. if I disable it it does not read my widget.css file.

Also I disabled all 3 cache settings.

Also I read many forums and articles to follow override theme css files. its like widget.css, override.css, also both files in the customtheme folder etc. but all do not work until I enable into debug_output.

Is there any way to fix it?

Thank you

PeopleInside · 2021-08-23 14:20:03

Hi, sorry for the delay.

You can look at the documentation: https://doc.livehelperchat.com/
If you need there is a commercial support available: https://livehelperchat.com/support-13c.html

Unfortunately I cannot help with CSS and theme customization but maybe the documentation can help you smile

bayanaask · 2021-08-23 14:24:24

Hello,

I figure out why my css does not work on my livechat. all about cache. Livechat settings Clear CACHE does not clear cache files. I deleting cache files by my hand.

Also i monitored my server logs but i could not find any error on my livechat.

PeopleInside wrote:

Hi, sorry for the delay.
You can look at the documentation: https://doc.livehelperchat.com/
If you need there is a commercial support available: https://livehelperchat.com/support-13c.html
Unfortunately I cannot help with CSS and theme customization but maybe the documentation can help you

PeopleInside · 2021-08-23 14:37:55

Great, sure you need clear cache from the admin side when you do edits.

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#1 2021-08-20 18:33:43

Livechat does not follow my css

#2 2021-08-23 14:20:03

Re: Livechat does not follow my css

#3 2021-08-23 14:24:24

Re: Livechat does not follow my css

#4 2021-08-23 14:37:55

Re: Livechat does not follow my css

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