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#1 2021-08-20 18:33:43

bayanaask
Member
Registered: 2019-01-03
Posts: 50

Livechat does not follow my css

Hello,

I added few lines into master-livechat/design/defaulttheme/css/widgetv2/widget.css and it does not effect to the my chat.

after spend some hours i figure out that 'debug_output' => true, effect to this.

if i enable that debug output my chat reads widget.css file. if I disable it it does not read my widget.css file.

Also I disabled all 3 cache settings.

Also I read many forums and articles to follow override theme css files. its like widget.css, override.css, also both files in the customtheme folder etc. but all do not work until I enable into debug_output.

Is there any way to fix it?

Thank you

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#2 2021-08-23 14:20:03

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,926
Website

Re: Livechat does not follow my css

Hi, sorry for the delay.

You can look at the documentation: https://doc.livehelperchat.com/
If you need there is a commercial support available: https://livehelperchat.com/support-13c.html

Unfortunately I cannot help with CSS and theme customization but maybe the documentation can help you smile


lol PeopleInside - Live helper chat - free limited forum support!
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#3 2021-08-23 14:24:24

bayanaask
Member
Registered: 2019-01-03
Posts: 50

Re: Livechat does not follow my css

Hello,

I figure out why my css does not work on my livechat. all about cache. Livechat settings Clear CACHE does not clear cache files. I deleting cache files by my hand.

Also i monitored my server logs but i could not find any error on my livechat.

PeopleInside wrote:

Hi, sorry for the delay.

You can look at the documentation: https://doc.livehelperchat.com/
If you need there is a commercial support available: https://livehelperchat.com/support-13c.html

Unfortunately I cannot help with CSS and theme customization but maybe the documentation can help you smile

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#4 2021-08-23 14:37:55

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,926
Website

Re: Livechat does not follow my css

Great, sure you need clear cache from the admin side when you do edits.


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

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