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#1 2021-08-21 09:50:18

muradbayram
New member
From: Istanbul Turkey
Registered: 2021-08-21
Posts: 2

Department of canned messages

Hi,

I'd like to mention some issues about canned messages;

1) When I try to create a new canned message and save it says "Please choose a department!"
1629538163_canned-message.jpg


2) When I enter some letters (for example just space) in "Fallback message" and "HTML Snippet" fields I can save new canned message but department name doesn't appear in the list.
1629538711_canned-message2.jpg


Thanks in advance

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#2 2021-08-21 10:00:23

muradbayram
New member
From: Istanbul Turkey
Registered: 2021-08-21
Posts: 2

Re: Department of canned messages

Additional info, I've upgraded LHC to v3.80 but this issue was exist several versions ago as well.

Last edited by muradbayram (2021-08-21 10:00:49)

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#3 2021-08-23 14:50:40

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,896
Website

Re: Department of canned messages

Hi, thank you for your topic!
If you found a suspect bug you can report and follow on GitHub:
https://github.com/LiveHelperChat/livehelperchat
https://github.com/LiveHelperChat/livehelperchat/issues


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#4 2021-08-23 22:25:47

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,896
Website

Re: Department of canned messages

Thank you for creating an issue on GitHub: https://github.com/LiveHelperChat/liveh … ssues/1679


lol PeopleInside - Live helper chat - free limited forum support!
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