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#1 2021-06-21 04:11:38
- hao
- New member
- Registered: 2021-06-21
- Posts: 3
How to disable "Auto uppercase sentences" in LiveHelperChat
I can see a "Chats" under my account page with the checkbox for "Auto uppercase sentences" in LiveHelperChat".
I am in administer role. None of "operator" role user can see "chats" tab. I could not find anywhere in the permissions for role to add the policy. I thought this is part of the "selfedit" policy of the user data.
Could anyone enlighten this?
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#2 2021-06-21 06:22:43
- remdex
- Administrator
- From: Lithuania
- Registered: 2012-09-23
- Posts: 3,661
- Website
Re: How to disable "Auto uppercase sentences" in LiveHelperChat
In user account Chats tab there is "Auto uppercase sentences" option. So unheck and save.
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#3 2021-06-21 06:48:22
- hao
- New member
- Registered: 2021-06-21
- Posts: 3
Re: How to disable "Auto uppercase sentences" in LiveHelperChat
Like I said. User cannot see it. They are not Admin. There is no such tab "Chats"
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#4 2021-06-21 06:49:43
- remdex
- Administrator
- From: Lithuania
- Registered: 2012-09-23
- Posts: 3,661
- Website
Re: How to disable "Auto uppercase sentences" in LiveHelperChat
Read this and give them required permission by modifying operators role. After that they will have to relogin just.
https://doc.livehelperchat.com/docs/use … unt/#chats
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#5 2021-06-21 08:08:41
- hao
- New member
- Registered: 2021-06-21
- Posts: 3
Re: How to disable "Auto uppercase sentences" in LiveHelperChat
Thank you!
It's under "[allowtochoosependingmode] Allow user to choose what pending chats he can see, only assigned to him or all" Though it seems that I do have to give away all the permissions under it.
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