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#1 2021-05-11 16:39:35

New member
Registered: 2021-05-11
Posts: 2

Sound doesn't work in new chat


I have created a new chat via api rest, and doesn't ring the bell sound in my user's session . This happens on Mozilla or Chrome.

Curiously, if i create a new chat message by api rest, i get sound both for Mozilla and Chrome. Even with the browser minimized.

My actual version LHC is 3.71.


#2 2021-05-13 22:15:17

From: Italy
Registered: 2014-04-10
Posts: 4,046

Re: Sound doesn't work in new chat

Hi jumaga, welcome in the live helper chat forum!
Sorry to hear you are having issue with new chat notification by API; for that you need hear remdex the developer that maybe is busy and as not yet answer here.
You can try maybe also to contact on Discord channel

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