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#1 2021-02-23 19:52:02
- JLSGVA
- New member
- Registered: 2021-02-23
- Posts: 3
Canned messages Translations disappear
Hi,
I'm using version 3.63.
If I try to add translations to canned messages and save it, it does not save it.
When I return to the canned message, there is no translation.
Any idea ?
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#2 2021-02-23 19:53:33
- remdex
- Administrator
- From: Lithuania
- Registered: 2012-09-23
- Posts: 3,661
- Website
Re: Canned messages Translations disappear
Hi,
Can you reproduce it on demo we have?
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#3 2021-02-23 20:04:53
- JLSGVA
- New member
- Registered: 2021-02-23
- Posts: 3
Re: Canned messages Translations disappear
Just tried...works fine on your system :-(
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#4 2021-02-23 20:13:58
- remdex
- Administrator
- From: Lithuania
- Registered: 2012-09-23
- Posts: 3,661
- Website
Re: Canned messages Translations disappear
So not sure how can I help 
There is commercial support for these type of issues...
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#5 2021-02-23 20:14:54
- JLSGVA
- New member
- Registered: 2021-02-23
- Posts: 3
Re: Canned messages Translations disappear
Did you delete them ? I just added 2 translations on the only canned message and they are no more there ...
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#6 2021-02-23 20:15:43
- remdex
- Administrator
- From: Lithuania
- Registered: 2012-09-23
- Posts: 3,661
- Website
Re: Canned messages Translations disappear
Demo is reset every hour at 10 minit of each hour.
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