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#1 2021-02-23 19:52:02

JLSGVA
New member
Registered: 2021-02-23
Posts: 3

Canned messages Translations disappear

Hi,
I'm using version 3.63.
If I try to add translations to canned messages and save it, it does not save it.
When I return to the canned message, there is no translation.
Any idea ?

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#2 2021-02-23 19:53:33

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,507
Website

Re: Canned messages Translations disappear

Hi,
Can you reproduce it on demo we have?

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#3 2021-02-23 20:04:53

JLSGVA
New member
Registered: 2021-02-23
Posts: 3

Re: Canned messages Translations disappear

Just tried...works fine on your system :-(

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#4 2021-02-23 20:13:58

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,507
Website

Re: Canned messages Translations disappear

So not sure how can I help smile There is commercial support for these type of issues...

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#5 2021-02-23 20:14:54

JLSGVA
New member
Registered: 2021-02-23
Posts: 3

Re: Canned messages Translations disappear

Did you delete them ? I just added 2 translations on the only canned message and they are no more there ...

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#6 2021-02-23 20:15:43

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,507
Website

Re: Canned messages Translations disappear

Demo is reset every hour at 10 minit of each hour.

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