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#1 2020-12-21 09:07:07

WhiteTiger
New member
Registered: 2020-12-21
Posts: 2

File not found at first login

I installed Live Helper Chat on a VPS with Plesk using Softaculous.
The VPS has Debian 10 with Apache and Nginx as a reverse proxy.
After installation, in mydomain.tld/chat I can see the home page with "Chat is currently unavailable. Please try again later.", but with mydomain.tld/chat/index.php/site_admin/user/login gives an error "File not found".

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#2 2020-12-21 09:10:07

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,410
Website

Re: File not found at first login

See cache/default.log

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#3 2020-12-21 10:40:08

WhiteTiger
New member
Registered: 2020-12-21
Posts: 2

Re: File not found at first login

remdex wrote:

See cache/default.log

there is no default.log file in mydomain.tld/chat/cache.
There are only 4 folders: cacheconfig, compiledtemplates, translations and userinfo.

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#4 2020-12-21 13:24:16

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,410
Website

Re: File not found at first login

means it's something else wrong with your server with which I don't know what.

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