Live Helper Chat support forum.. Old google groups forum can be found here

You are not logged in.

Announcement

#1 2020-09-09 21:39:28

ramsin
Member
Registered: 2020-09-09
Posts: 6

icon not shows

Hi Dear
i'm install live chat. But i have problem with icons.
all icon's not shows in amin panel and widget.
please help me for this issue.1599687513_c2.png
1599687562_c1.jpg

Offline

#2 2020-09-10 03:50:05

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,303
Website

Re: icon not shows

Please check google chrome console and see what you get once it request woff or woff2 file types. Perhaps your server does not pass them. If you could share your site details i could tell what's wrong.

Offline

#3 2020-09-10 08:43:23

ramsin
Member
Registered: 2020-09-09
Posts: 6

Re: icon not shows

Dear how i can send site url here?

Offline

#4 2020-09-10 08:49:53

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,762
Website

Re: icon not shows

Hi ramsin, try now


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

Offline

#5 2020-09-10 12:25:59

ramsin
Member
Registered: 2020-09-09
Posts: 6

Re: icon not shows

Thanks for you.
https://b2n.ir/761891
please see.

Offline

#6 2020-09-10 12:36:43

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,762
Website

Re: icon not shows

Hi ramsin,
to me seems you done something wrong maybe in configuration.
Did you check the browser console at the link you give?

Seems your chat application is in the folder onlinechat but lot of resources are loaded in your main domain:
1599741183_sharedscreenshot.jpg

What do you have setup in settings, live help configuration (tab), chat configuration, Misc?
Maybe you can post a screenshot of the start of this page.


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

Offline

#7 2020-09-10 12:46:27

ramsin
Member
Registered: 2020-09-09
Posts: 6

Re: icon not shows

You are the best.
Thank alot. my problem solved.

Offline

#8 2020-09-10 13:06:27

ramsin
Member
Registered: 2020-09-09
Posts: 6

Re: icon not shows

Sir how i can change widget style to rtl?

Offline

#9 2020-09-10 13:40:46

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,762
Website

Re: icon not shows

Hi ramsin I'm happy you resolved!
About your question maybe this help you: https://doc.livehelperchat.com/docs/lan … l-language


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

Offline

#10 2020-09-10 19:45:50

ramsin
Member
Registered: 2020-09-09
Posts: 6

Re: icon not shows

Dear where i must use this method?
which file or which section of administrator?

'lit' =>
      array (
        'locale' => 'lt_LT',
        'content_language' => 'lt',
          'dir_language' => 'ltr',
        'title' => '',
        'description' => '',
        'theme' =>
        array (
          0 => 'customtheme',
          1 => 'defaulttheme',
        ),
        'default_url' =>
        array (
          'module' => 'chat',
          'view' => 'startchat',
        ),
      ),

Offline

#11 2020-10-16 21:55:26

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,762
Website

Re: icon not shows

Hi, sorry I see I miss to reply.
I'm looking at the link provided and is not really clear also to me what file edit... I think is the settings.ini.php in settings folder but I asked to the developer.

Sorry for the delay


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

Offline

#12 2020-10-31 19:31:00

rizwanaaqil
New member
Registered: 2020-10-31
Posts: 3

Re: icon not shows

Hi, I am facing same issue. Icons are not loading.

Chat folder is in root and root has a different domain, but I have added chat widget on another domain.
1604172740_screenshot-forum.livehelperchat.com-2020.10.31-12_31_22.jpg

Last edited by rizwanaaqil (2020-10-31 19:32:26)

Offline

#13 2020-10-31 19:52:14

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,303
Website

Offline

#14 2020-10-31 20:21:57

rizwanaaqil
New member
Registered: 2020-10-31
Posts: 3

Re: icon not shows

This doesn't help. This code is already in my .htaccess file.

Offline

#15 2020-10-31 20:39:48

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,303
Website

Re: icon not shows

You have something not right on your server because browser error states you have multiple values somehow. Check they none of other .htaccess or virtual host definiton sends these headers. Lhc has nothing to do with your problem this time.

Offline

#16 2020-10-31 21:12:08

rizwanaaqil
New member
Registered: 2020-10-31
Posts: 3

Re: icon not shows

Is there a way to easily replace Material Icons with Font Awesome?

Offline

#17 2020-11-01 05:20:13

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,303
Website

Re: icon not shows

Yes, do it yourself smile

Offline

Board footer