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#1 2020-09-09 21:39:28

ramsin
Member
Registered: 2020-09-09
Posts: 6

icon not shows

Hi Dear
i'm install live chat. But i have problem with icons.
all icon's not shows in amin panel and widget.
please help me for this issue.1599687513_c2.png
1599687562_c1.jpg

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#2 2020-09-10 03:50:05

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,230
Website

Re: icon not shows

Please check google chrome console and see what you get once it request woff or woff2 file types. Perhaps your server does not pass them. If you could share your site details i could tell what's wrong.

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#3 2020-09-10 08:43:23

ramsin
Member
Registered: 2020-09-09
Posts: 6

Re: icon not shows

Dear how i can send site url here?

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#4 2020-09-10 08:49:53

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,726
Website

Re: icon not shows

Hi ramsin, try now


lol PeopleInside - Live helper chat - free limited forum support!
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#5 2020-09-10 12:25:59

ramsin
Member
Registered: 2020-09-09
Posts: 6

Re: icon not shows

Thanks for you.
https://b2n.ir/761891
please see.

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#6 2020-09-10 12:36:43

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,726
Website

Re: icon not shows

Hi ramsin,
to me seems you done something wrong maybe in configuration.
Did you check the browser console at the link you give?

Seems your chat application is in the folder onlinechat but lot of resources are loaded in your main domain:
1599741183_sharedscreenshot.jpg

What do you have setup in settings, live help configuration (tab), chat configuration, Misc?
Maybe you can post a screenshot of the start of this page.


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

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#7 2020-09-10 12:46:27

ramsin
Member
Registered: 2020-09-09
Posts: 6

Re: icon not shows

You are the best.
Thank alot. my problem solved.

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#8 2020-09-10 13:06:27

ramsin
Member
Registered: 2020-09-09
Posts: 6

Re: icon not shows

Sir how i can change widget style to rtl?

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#9 2020-09-10 13:40:46

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,726
Website

Re: icon not shows

Hi ramsin I'm happy you resolved!
About your question maybe this help you: https://doc.livehelperchat.com/docs/lan … l-language


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

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#10 2020-09-10 19:45:50

ramsin
Member
Registered: 2020-09-09
Posts: 6

Re: icon not shows

Dear where i must use this method?
which file or which section of administrator?

'lit' =>
      array (
        'locale' => 'lt_LT',
        'content_language' => 'lt',
          'dir_language' => 'ltr',
        'title' => '',
        'description' => '',
        'theme' =>
        array (
          0 => 'customtheme',
          1 => 'defaulttheme',
        ),
        'default_url' =>
        array (
          'module' => 'chat',
          'view' => 'startchat',
        ),
      ),

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