"Go to Survey." widget text at closed chat in english

juancmonsalves · 2020-09-02 19:15:16

Hello,

LHC ver 3.39
PHP 7.2
Apache 2 ver 2.4.29
Ubuntu Server ver 18.04.5 LTS Bionic 64 bits
MySQL ver 5.7

My site is in Spanish (es_CO). My site and widget are in spanish, correctly translated. But in my widget, when the Chat is finished, appears the button "Go to Survey" and not "Ir a la encuesta" as is set in my translations/es_CO/translation.ts file.

<message>
<source>Go to Survey.</source>
<translation>Ir a la encuesta.</translation>
</message>

This is my settings/settings.ini.php (partial)

<?php
return array (
'settings' =>
array (
'site' =>
array (
'title' => 'Live helper Chat',
'site_admin_email' => '',
'locale' => 'es_CO',
'theme' => 'defaulttheme',
'installed' => true,
'secrethash' => '126229eb3a',
'debug_output' => false,
'templatecache' => true,
'templatecompile' => true,
'modulecompile' => true,
'force_virtual_host' => false,
'one_login_per_account' => false,
'time_zone' => 'America/Caracas',
'date_format' => 'Y-m-d',
'date_hour_format' => 'H:i:s',
'date_date_hour_format' => 'Y-m-d H:i:s',
'default_site_access' => 'esp',

PeopleInside · 2020-09-02 19:39:24

Hi, please update to the latest 3.40
I'm unable to replicate with Italian and version 3.40

Try to see if the latest release solve the issue.
https://livehelperchat.com/3.40v-androi … -580a.html

Do always a full folder and database backup before upgrade.

PeopleInside · 2020-09-02 19:40:18

Are you sure you aren't using 3.40 already?

juancmonsalves · 2020-09-02 20:27:18

No I have applied some patchs to specific files but I didn't do the full upgrade. I will do it and tell you again.

This is my screen:

PeopleInside · 2020-09-02 21:15:57

Sure, try to upgrade to the latest version 3.40 lol

juancmonsalves · 2020-09-02 22:00:02

Hi PeopleInside,

I have upgraded my LHC but the button message continue in english. Let me check in demo site.

Best regards..

PeopleInside · 2020-09-02 22:06:46

Hi, thanks for the update.
I tested in the demo and seems to work.
When you update the chat do you replace also the translation folder?
Do you have some custom translation or code in the customtheme?

Let me know if you are able to reproduce also in the demo.
I tested with esp language.

juancmonsalves · 2020-09-02 22:46:03

Hi,

Answering your questions:

When you update the chat do you replace also the translation folder? Yes
Do you have some custom translation or code in the customtheme? No... and the translation.ts is overwrited with the fresh copy of the last version

Here is the git status right now. You can see the files modified

root:/var/www/html/chat# git status
On branch master
Changes not staged for commit:
(use "git add/rm <file>..." to update what will be committed)
(use "git checkout -- <file>..." to discard changes in working directory)

modified: .gitignore
modified: design/defaulttheme/css/widgetv2/widget.css
modified: design/defaulttheme/js/angular.bot.rest.api.js
modified: design/defaulttheme/js/react/build/all.js
modified: design/defaulttheme/js/react/src/components/builder/NodeTriggerActionRestAPI.js
modified: design/defaulttheme/js/widgetv2/index.js
modified: design/defaulttheme/js/widgetv2/react.app.ie.js
modified: design/defaulttheme/js/widgetv2/react.app.js
modified: design/defaulttheme/tpl/lhabstract/custom/events/design.tpl.php
modified: design/defaulttheme/tpl/lhabstract/custom/widget_theme.tpl.php
modified: design/defaulttheme/tpl/lhchat/part/admin_form_variables.tpl.php
modified: design/defaulttheme/tpl/lhgenericbot/editrestapi.tpl.php
modified: design/defaulttheme/tpl/lhgenericbot/form_rest_api.tpl.php
modified: design/defaulttheme/tpl/lhgenericbot/message/content/html.tpl.php
modified: design/defaulttheme/tpl/lhinstall/install1.tpl.php
modified: design/defaulttheme/tpl/lhsystem/configuration.tpl.php
modified: design/defaulttheme/tpl/lhsystem/configuration_links/users_section.tpl.php
modified: design/defaulttheme/tpl/lhuser/userlist.tpl.php
modified: design/defaulttheme/tpl/lhuser/userlist/search_panel.tpl.php
modified: design/defaulttheme/tpl/pagelayouts/userchat2.php
modified: design/defaulttheme/widget/react-app/src/actions/chatActions.js
modified: design/defaulttheme/widget/react-app/src/components/BodyChat.js
modified: design/defaulttheme/widget/react-app/src/components/ChatInvitationMessage.js
modified: design/defaulttheme/widget/react-app/src/components/OnlineChat.js
modified: design/defaulttheme/widget/react-app/src/components/StartChat.js
modified: design/defaulttheme/widget/react-app/src/reducers/chatWidgetReducer.js
modified: design/defaulttheme/widget/wrapper/dist/index.js
modified: design/defaulttheme/widget/wrapper/src/index.js
modified: design/defaulttheme/widget/wrapper/src/lib/widgets/mainWidget.js
modified: design/defaulttheme/widget/wrapper/src/lib/widgets/needhelpWidget.js
modified: design/defaulttheme/widget/wrapper/src/lib/widgets/statusWidget.js
modified: doc/CHANGELOG.txt
modified: doc/translation_default/translation_web.ts
modified: doc/update_db/structure.json
modified: lib/autoloads/lhcore_autoload.php
modified: lib/core/lhabstract/fields/erlhabstractmodeleproactivechatinvitation.php
modified: lib/core/lhabstract/fields/erlhabstractmodelwidgettheme.php
modified: lib/core/lhchat/lhchateventdispatcher.php
modified: lib/core/lhchat/lhchatstatistic.php
modified: lib/core/lhcore/lhfileupload.php
modified: lib/core/lhcore/lhupdate.php
modified: lib/core/lhgenericbot/actionTypes/lhgenericbotactionrestapi.php
modified: lib/core/lhgenericbot/actionTypes/lhgenericbotactiontext.php
modified: lib/core/lhgenericbot/lhgenericbotworkflow.php
modified: lib/core/lhuser/searchattr/user_list.php
modified: lib/models/lhabstract/erlhabstractmodelwidgettheme.php
modified: lib/models/lhuser/erlhcoreclassmodelusersession.php
modified: modules/lhinstall/install.php
modified: modules/lhrestapi/department.php
modified: modules/lhrestapi/login.php
modified: modules/lhrestapi/module.php
modified: modules/lhrestapi/swagger.json
modified: modules/lhsystem/update.php
modified: modules/lhuser/autologin.php
modified: modules/lhuser/module.php
modified: modules/lhuser/userlist.php
modified: modules/lhwidgetrestapi/addmsguser.php
modified: modules/lhwidgetrestapi/getinvitation.php
modified: modules/lhwidgetrestapi/initchat.php
modified: modules/lhwidgetrestapi/onlinesettings.php
modified: modules/lhwidgetrestapi/settings.php
modified: modules/lhwidgetrestapi/submitonline.php
modified: modules/lhxml/chatdata.php
modified: modules/lhxml/chatssynchro.php
modified: pos/lhuser/erlhcoreclassmodelusersession.php
deleted: settings/.settings.ini.php.swp
modified: translations/ar_EG/translation.ts
modified: translations/bg_BG/translation.ts
modified: translations/ca_ES/translation.ts
modified: translations/cs_CS/translation.ts
modified: translations/da_DA/translation.ts
modified: translations/de_DE/translation.ts
modified: translations/el_EL/translation.ts
modified: translations/es_CO/translation.ts
modified: translations/es_MX/translation.ts
modified: translations/fa_FA/translation.ts
modified: translations/fi_FI/translation.ts
modified: translations/fr_FR/translation.ts
modified: translations/he_HE/translation.ts
modified: translations/hr_HR/translation.ts
modified: translations/hu_HU/translation.ts
modified: translations/id_ID/translation.ts
modified: translations/it_IT/translation.ts
modified: translations/ka_KA/translation.ts
modified: translations/lt_LT/translation.ts
modified: translations/nl_NL/translation.ts
modified: translations/no_NO/translation.ts
modified: translations/pl_PL/translation.ts
modified: translations/pt_BR/translation.ts
modified: translations/pt_PT/translation.ts
modified: translations/ro_RO/translation.ts
modified: translations/ru_RU/translation.ts
modified: translations/sk_SK/translation.ts
modified: translations/sq_AL/translation.ts
modified: translations/sv_SV/translation.ts
modified: translations/th_TH/translation.ts
modified: translations/tr_TR/translation.ts
modified: translations/vi_VN/translation.ts
modified: translations/zh_CN/translation.ts
modified: translations/zh_HK/translation.ts
modified: translations/zh_TW/translation.ts
modified: translations/zh_ZH/translation.ts

Untracked files:
(use "git add <file>..." to include in what will be committed)

design/defaulttheme/js/widgetv2/2.8242718ca53ee1456324.ie.js
design/defaulttheme/js/widgetv2/3.50a15126fd13945c4a1e.ie.js
design/defaulttheme/js/widgetv2/4.153faa86af446e30eeb2.ie.js
design/defaulttheme/js/widgetv2/5.f0d8cbb98fb727e0023a.ie.js
design/defaulttheme/js/widgetv2/ea895aa87d3efe67b7a7.js
design/defaulttheme/tpl/lhchat/previous_chat.tpl.php
design/defaulttheme/tpl/lhmobile/
design/defaulttheme/tpl/lhsystem/configuration_links/mobile.tpl.php
design/defaulttheme/widget/react-app/src/components/ChatIntroStatus.js
design/defaulttheme/widget/wrapper/dist/ea895aa87d3efe67b7a7.js
doc/update_db/update_214.sql
lib/core/lhmobile/
modules/lhmobile/
modules/lhrestapi/user_departments.php

Can you test my site in http://artillero.ddns.net/index2.html
Click the blue button, start the chat and
Select Avería->Avería con el servicio ABA->Reportar nueva avería con el servicio ABA (no navega o lentitud de navegación)

And you will see the english messaje in the button "Go to Survey."

Last edited by juancmonsalves (2020-09-02 22:55:02)

remdex · 2020-09-03 05:01:43

If you use git. You can just do "git pull origin master" no need to replace file manually...
So now just do
"git checkout -f"
"git pull origin master"

And you will be at same version as github.

As for translation you have to check. https://github.com/LiveHelperChat/liveh … t.php#L193 this section. Because esp siteaccess are using es_MX translations by default.

esp

juancmonsalves · 2020-09-03 12:44:15

Hi Remdex,

I have checked my settings.ini.php and I already have es_CO. es_CO has defined the translation string but the button still apearing in english. This button is called by a CLOSE CHAT COMMAND in a BOT.

This is part of my settings.ini.php

'esp' =>
array (
'locale' => 'es_CO',
'content_language' => 'es',
'dir_language' => 'ltr',
'title' => '',
'description' => '',
'theme' =>
array (
0 => 'customtheme',
1 => 'defaulttheme',
),
'default_url' =>
array (
'module' => 'chat',
'view' => 'start',
),
),

and this is part of my translations/es_CO/translation.ts file.

<message>
<source>Go to Survey.</source>
<translation>Ir a la encuesta.</translation>
</message>

This is my widget code where I am passing parameters with your last code:

function pasar()
{

LHC_API.args = {mode:'widget',lhc_base_url:'//mysite.domain/chat/index.php/',department:[document.InnovaForm.numeroDepartamento$
(function() {
po = document.createElement('script'); po.type = 'text/javascript'; po.setAttribute('crossorigin','anonymous'); po.async = true;
date = new Date();po.src = '//mysite.domain/chat/design/defaulttheme/js/widgetv2/index.js?'+(""+date.getFullYear() + date.getMo$
s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s);
})();
LHCChatOptions.attr_prefill = new Array();
LHCChatOptions.attr_prefill.push({'name':'username','value':document.InnovaForm.nombre.value});
LHCChatOptions.attr_prefill.push({'name':'email','value':document.InnovaForm.email.value});

LHCChatOptions.attr_prefill_admin = new Array();
LHCChatOptions.attr_prefill_admin.push({'index':'local','value':document.InnovaForm.numeroLocal.value});
LHCChatOptions.attr_prefill_admin.push({'index':'area_local','value':document.InnovaForm.codigoLocal.value});
LHCChatOptions.attr_prefill_admin.push({'index':'area_cell','value':document.InnovaForm.codigoCelular.value});
LHCChatOptions.attr_prefill_admin.push({'index':'cell','value':document.InnovaForm.numeroCelular.value});

}

If you test with my page you can see the behaivor:
Open http://artillero.ddns.net/index2.html
Click the blue button, start the chat and
Select Avería->Avería con el servicio ABA->Reportar nueva avería con el servicio ABA (no navega o lentitud de navegación)

And you will see the english messaje in the button "Go to Survey."

Last edited by juancmonsalves (2020-09-03 12:45:07)

remdex · 2020-09-03 12:53:55

Click clear cache in lhc back office and try incognito mode. All works here.

juancmonsalves · 2020-09-04 17:54:00

Hi remdex,

I check this yesterday and it's woks fine!!!!

Thanks a lot....

What a pitty....Root cause: Dirty Chache....

PeopleInside · 2020-09-04 18:03:19

Hi juancmonsalves, I'm happy to read the issue is resolved.
Enjoy and have a wonderful week end!

juancmonsalves · 2020-09-04 19:05:27

We're so happy too.

I made a little donation to developers! trough Donation Button in the home page of LHC... Thanks a lot.

My next challenge is to implement Active Directory login in LHC. I read that is done using SAML.

Best Regards and Thank you again

PeopleInside · 2020-09-04 20:06:46

Hi juancmonsalves,
thank you very much for donate to live helper chat!

Is always amazing feel people happy and I love live helper chat too.
We have to be so grateful to remdex big_smile a great developer and a very good person.

Enjoy LHC and the week end! cool

Announcement

#1 2020-09-02 19:15:16

"Go to Survey." widget text at closed chat in english

#2 2020-09-02 19:39:24

Re: "Go to Survey." widget text at closed chat in english

#3 2020-09-02 19:40:18

Re: "Go to Survey." widget text at closed chat in english

#4 2020-09-02 20:27:18

Re: "Go to Survey." widget text at closed chat in english

#5 2020-09-02 21:15:57

Re: "Go to Survey." widget text at closed chat in english

#6 2020-09-02 22:00:02

Re: "Go to Survey." widget text at closed chat in english

#7 2020-09-02 22:06:46

Re: "Go to Survey." widget text at closed chat in english

#8 2020-09-02 22:46:03

Re: "Go to Survey." widget text at closed chat in english

#9 2020-09-03 05:01:43

Re: "Go to Survey." widget text at closed chat in english

#10 2020-09-03 12:44:15

Re: "Go to Survey." widget text at closed chat in english

#11 2020-09-03 12:53:55

Re: "Go to Survey." widget text at closed chat in english

#12 2020-09-04 17:54:00

Re: "Go to Survey." widget text at closed chat in english

#13 2020-09-04 18:03:19

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#14 2020-09-04 19:05:27

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#15 2020-09-04 20:06:46

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