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#1 2020-07-28 16:46:16

smanst3r
New member
Registered: 2020-07-28
Posts: 7

User opens multiple chats instead of single chat

Hello.
I have an issue that user creates new chat instead of opening already existed.

Could you write all possible cases when LHC creates new instance of chat widget, instead of opening an existing one?
Thanks wink

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#2 2020-07-28 19:04:27

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,230
Website

Re: User opens multiple chats instead of single chat

Make sure you have correct domain value in your embed code.

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#3 2020-07-29 06:34:11

smanst3r
New member
Registered: 2020-07-28
Posts: 7

Re: User opens multiple chats instead of single chat

I do not understand how this affects the fact that the user starts a new chat session, instead of opening an existing one.
You meant that correct domain value?1596004570_screenshot_from_2020-07-29_09-29-15.jpg

Last edited by smanst3r (2020-07-29 06:36:16)

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#4 2020-07-29 06:57:37

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,230
Website

Re: User opens multiple chats instead of single chat

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