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Hello, working on a bot, with an event it recognizes things on the first letter given. Is it possible to set a less accurate, with 3 or 4 letters or even set the accuracy by the department when setting, enabled/disabled department?
Thanks.
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See documentation for “custom text matching” possible words combinations. Choose event type once you add one.
https://doc.livehelperchat.com/docs/bot … t-matching
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You are good, thanks
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