Live Helper Chat support forum.. Forum is locked. New place for questions - Github Discussions
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When user come back from the other page he is unable to see his previous chat.. Can you please provide information about how to maintain previous chat at users side, is this possible if go for premium paid chat.
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There is no premium version of chat. If you do not see previous chats means you have not enabled online visitors tracking or your visitors just starts a chat directly (not in the widget)
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Or you mean from visitor side? Visitors themself can’t see what chats they had we do not have such feature
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Yes, I want it at visiors side. Is there any other way to implement, Can you please suggest?
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Well it's really not so easy as you will have to change chat UI also. Logic itself how atleast it's done in back office is in the link below. But all the rest up to you...
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