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#1 2020-04-07 14:02:26
- Sandhya
- New member
- Registered: 2020-04-07
- Posts: 2
is premium paid chat willl support chat history at user side?
When user come back from the other page he is unable to see his previous chat.. Can you please provide information about how to maintain previous chat at users side, is this possible if go for premium paid chat.
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#2 2020-04-07 14:05:36
- remdex
- Administrator
- From: Lithuania
- Registered: 2012-09-23
- Posts: 3,661
- Website
Re: is premium paid chat willl support chat history at user side?
There is no premium version of chat. If you do not see previous chats means you have not enabled online visitors tracking or your visitors just starts a chat directly (not in the widget)
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#3 2020-04-07 14:08:26
- remdex
- Administrator
- From: Lithuania
- Registered: 2012-09-23
- Posts: 3,661
- Website
Re: is premium paid chat willl support chat history at user side?
Or you mean from visitor side? Visitors themself can’t see what chats they had we do not have such feature
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#4 2020-04-08 07:27:21
- Sandhya
- New member
- Registered: 2020-04-07
- Posts: 2
Re: is premium paid chat willl support chat history at user side?
Yes, I want it at visiors side. Is there any other way to implement, Can you please suggest?
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#5 2020-04-08 07:30:20
- remdex
- Administrator
- From: Lithuania
- Registered: 2012-09-23
- Posts: 3,661
- Website
Re: is premium paid chat willl support chat history at user side?
Well it's really not so easy as you will have to change chat UI also. Logic itself how atleast it's done in back office is in the link below. But all the rest up to you...
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