Announcement

zulikmal

Member

Registered: 2020-02-28

Posts: 1

Wrong URL Request Address

Hello guys,

I am new to the LHC and this LHC Forum. Nice to meet you all.

I have a question regarding the widget.
My widget is not loading when i open the page. Upon further inspection i have found that the Request URL was wrong thus it didn't load the widget properly.

Here is the screenshot

I hope you can assist me with this problem and other people who might also have the same issue.

Edit:
My website is at https://website.com and my livehelperchat is at https://chat.website.com

Thanks and regards,

Last edited by zulikmal (2020-02-28 11:20:34)

PeopleInside

Administrator

From: Italy

Registered: 2014-04-10

Posts: 4,046

Website

Re: Wrong URL Request Address

Hi zulikmal, welcome on the live helper chat forum!
I upgraded your forum account to Member.

Can you please share the URL where the widget should be visible?
Please check the issue is not related to the following guides:

• 28 - The new widget: how to add external webiste

• 06 - Widget is not loading, it loads in loop ( X-Frame-Options )

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