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I'm trying to set up the embed code for my widget to automatically check for messages from the operator. I don't use proactive invitations, but I want to be able to send messages to my web visitors. Right now, the message doesn't appear until they refresh or move to a new page.
According to the documentation, I should check the box saying, "Automatically check for messages from the operator/invitation messages". But, there is no checkbox on the embed code widget page. Also, when I visit the Demo, that option is not available there either.
Can anyone help me with this?
Thanks -
Dan
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Hi danbergan,
welcome on the live helper chat forum!
I'm sorry to inform the check for operator message function has been removed.
A new widget currently beta is in development and will support again this function.
At the moment i don't know when the new widget will be stable.
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Thanks, PeopleInside! I'm glad to hear that it will be supported again.
Thanks -
Dan
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Yes Dan, me too. I'm really waiting this too.
Enjoy and again welcome on the live helper chat dimension
PeopleInside - Live helper chat - free limited forum support!
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If you want to support this open source project, just donate [see support page]
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You can try the beta widget, this should support pro active.
You need the latest version of LHC.
In Embed code page select widget beta.
PeopleInside - Live helper chat - free limited forum support!
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Great! I will give the beta version a try. Thanks and I'm looking forward to working with LHC!
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