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#1 2020-01-29 14:27:43

danbergan
New member
Registered: 2020-01-29
Posts: 3

Automatically check for messages from the operator/invitation messages

I'm trying to set up the embed code for my widget to automatically check for messages from the operator.  I don't use proactive invitations, but I want to be able to send messages to my web visitors.  Right now, the message doesn't appear until they refresh or move to a new page.

According to the documentation, I should check the box saying, "Automatically check for messages from the operator/invitation messages".  But, there is no checkbox on the embed code widget page.  Also, when I visit the Demo, that option is not available there either.

Can anyone help me with this?

Thanks -
Dan

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#2 2020-01-29 17:38:19

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,723
Website

Re: Automatically check for messages from the operator/invitation messages

Hi danbergan,
welcome on the live helper chat forum!

I'm sorry to inform the check for operator message function has been removed.
A new widget currently beta is in development and will support again this function.

At the moment i don't know when the new widget will be stable.

https://github.com/LiveHelperChat/liveh … ssues/1285


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#3 2020-01-29 17:48:03

danbergan
New member
Registered: 2020-01-29
Posts: 3

Re: Automatically check for messages from the operator/invitation messages

Thanks, PeopleInside!  I'm glad to hear that it will be supported again.

Thanks -
Dan

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#4 2020-01-29 19:34:48

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,723
Website

Re: Automatically check for messages from the operator/invitation messages

Yes Dan, me too. I'm really waiting this too.
Enjoy and again welcome on the live helper chat dimension big_smile


lol PeopleInside - Live helper chat - free limited forum support!
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#5 2020-01-29 19:38:59

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,723
Website

Re: Automatically check for messages from the operator/invitation messages

You can try the beta widget, this should support pro active.
You need the latest version of LHC.
In Embed code page select widget beta.


lol PeopleInside - Live helper chat - free limited forum support!
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#6 2020-01-30 13:39:27

danbergan
New member
Registered: 2020-01-29
Posts: 3

Re: Automatically check for messages from the operator/invitation messages

Great!  I will give the beta version a try.  Thanks and I'm looking forward to working with LHC!

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