Live Helper Chat support forum.. Forum is locked. New place for questions - Github Discussions
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I searched for this to no avail, is there a means to add additional variables to the visitors chat box, eg. Telephone or Location etc. after their name and before their typed message box when Online, or indeed Offline?
Apologies if this has been covered and I missed it.
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Hi Heisenberg,
welcome on the live helper chat forum!
Have you looked into the settings, live helper configuration (tab), Start chat form settings?
This is the place where you can manage custom field.
If the position is not right and you cannot manage there maybe you need override the default template but i cannot help with that.
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