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#1 2019-09-30 05:20:53

kleftraki
New member
Registered: 2019-09-30
Posts: 2

won't install

Hi have downloaded the master zip
unzipped put in folder name IHC put this in browser after my domain name IHC/index.php/site_admin/install/install
but page is blank nothing happens

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#2 2019-09-30 07:54:05

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,458
Website

Re: won't install

Hi kleftraki, welcome in the live helper chat forum!
I'm sorry to read you are experiencing issue on the install process.

What version of PHP are you running?
I suggest to use a green supported PHP version https://www.php.net/supported-versions.php

Also check your server eeror log. You can also check the forum FAQ or the documentation for see what to do when you see a blank page. In the documentation you will find how activate debug, in the forum FAQ what do if the page is blank.

Let me know if you where able to solve your install issue.
Have a nice day!


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#3 2019-09-30 07:56:29

kleftraki
New member
Registered: 2019-09-30
Posts: 2

Re: won't install

Thank you for prompt reply just upgraded php and installed with no issue smile

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#4 2019-09-30 07:58:09

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,458
Website

Re: won't install

Great to hear that!
It's important to maintain your server software updated.
Enjoy smile


lol PeopleInside - Live helper chat - free limited forum support!
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