Live Helper Chat support forum.. Forum is locked. New place for questions - Github Discussions
You are not logged in.
when i click on start chat button not working
and nothing even loading page or etc.
[== Undefined ==]
<script type="text/javascript">
var LHCChatOptions = {};
LHCChatOptions.opt = {widget_height:340,widget_width:300,popup_height:520,popup_width:500};
(function() {
var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true;
var referrer = (document.referrer) ? encodeURIComponent(document.referrer.substr(document.referrer.indexOf('://')+1)) : '';
var location = (document.location) ? encodeURIComponent(window.location.href.substring(window.location.protocol.length)) : '';
po.src = 'https://bitgamer.ir/l/index.php/chat/getstatus/(click)/internal/(position)/bottom_right/(ma)/br/(top)/350/(units)/pixels/(leaveamessage)/true/(department)/0/1?r='+referrer+'&l='+location;
var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s);
})();
</script>
that my js code
use laste version
php 5.6
chmod 777
Offline
Hi matrix, welcome in the live helper chat forum!
I upgraded your forum account from new member to member.
Chmod folder 777 can be a security risk.
PHP 5.6 is old and can be a deprecated PHP version. Please look at: https://www.php.net/supported-versions.php
If your install is on localhost i cannot help you much because i cannot see the page on the web.
Be sure to use upgraded software also to use the last LHC version.
PeopleInside - Live helper chat - free limited forum support!
For commercial support or GitHub [see FAQ here]
If you want to support this open source project, just donate [see support page]
Something wrong with the forum? [contact a superhero]
Offline
no on web site but use old version now for working on website but new not working
https://bitgamer.ir/live/ old version work prefect
https://bitgamer.ir/l/ new vesion nothing work
Offline
Maybe is because of the wrong php version no more supported.
PeopleInside - Live helper chat - free limited forum support!
For commercial support or GitHub [see FAQ here]
If you want to support this open source project, just donate [see support page]
Something wrong with the forum? [contact a superhero]
Offline
see code
Offline
Sorry, this screens seems doesn't help me.
I tested direct access on the last live helper chat and there are no issue.
You can also test the demo here: https://demo.livehelperchat.com/
I suggest to check your server error logs and to consider my previous replies.
If you need more deep support you can follow links on my forum signature.
PeopleInside - Live helper chat - free limited forum support!
For commercial support or GitHub [see FAQ here]
If you want to support this open source project, just donate [see support page]
Something wrong with the forum? [contact a superhero]
Offline
i check with php 7.1+ but again nothing
Offline
Hi matrix, what i feel to suggest is to check your server error log.
Maybe can be useful also try a new installation without customizing too much files or settings.
As i told in the previous reply you can test the demo also i checked on my install and i have no issue... so the issue can be in some settings or in your server configuration.
PeopleInside - Live helper chat - free limited forum support!
For commercial support or GitHub [see FAQ here]
If you want to support this open source project, just donate [see support page]
Something wrong with the forum? [contact a superhero]
Offline