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#1 2019-07-25 21:53:43

bayanaask
Member
Registered: 2019-01-03
Posts: 40

is there any way to disable Pro active chat invitations from MOBILE?

My Pro active chat invitations work fine for all devices, but I want to disable the pro active chat from mobile users.

Is there any solution?

Thank you

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#2 2019-07-26 12:23:43

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,459
Website

Re: is there any way to disable Pro active chat invitations from MOBILE?

Hi bayanaask, thank you for your question!
I fowarded this question to the chat owner, let's see if we can get a reply.
I will update here as soon i get a reply.


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#3 2019-07-26 12:42:29

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,459
Website

Re: is there any way to disable Pro active chat invitations from MOBILE?

Hi, you have to edit the pro active and be sure the box "show on mobile" in uncecked like in this page on the demo.


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

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#4 2019-07-26 14:17:49

bayanaask
Member
Registered: 2019-01-03
Posts: 40

Re: is there any way to disable Pro active chat invitations from MOBILE?

okey I don't have it. My version is very old. I cannot update the livechat, because once I update livechat it required to update PHP, MySQL everything. Thats why I didn't update yet since 2017.

I think I have to find from code and add a condition to calling pro active chat section.

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#5 2019-07-26 16:28:56

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,459
Website

Re: is there any way to disable Pro active chat invitations from MOBILE?

If you have an old version you can have bug or security issue.
I think in old version of LHC mobile pro active is not supported.


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

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